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December 11, 2015
We stayed in room 303, we had the most beautiful view of the beach. We could sit on the balcony and enjoy coffee at sunrise and dinner at sunset. Customer service was the best I have ever encountered at any hotel. They make sure your stay is perfect. Every employee I ran into had a smile on their face and was ready to accommodate and help in any way they could. Lovely pool chairs and jacuzzi area. Everything was immaculately clean. Breakfast buffet has a very wide variety and is delicious. I literally have no complaints of this hotel and would recommend it to anyone traveling in the San Diego area. *** Special shout-outs to Marty in the Caribbean Room and Rayna at the front desk. Marty was fun and you can tell he enjoys his job. My mom and I spent all day by the pool and he made it great. Always smiling and welcoming. Rayna always answered the phone and my questions with enthusiasm and had our room ready early. Props to them both!
My Favorite Hotel
November 30, 2015
This is my favorite hotel in the San Diego area. It's close to the stadium, zoo, ocean activities and safari land. The views from the rooms are priceless. I always book the family suite because it provides separation, a door, between family room area and the bedroom. This is a feature most hotels do not have. The staff are awesome. Very friendly and always helpful. Everywhere we walked we were met with smiles. I left my waterproof bag in the lobby restroom. Of course I noticed it missing when I returned to Los Angeles. I called Pacific Terrace Hotel and sure enough they had the bag. It was shipped to me without charge. How nice was that? Anyway, I will continue to visit the Pacific Terrace Hotel in the future because it's an awesome place with wonderful service.