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Reservations 610 Diamond St, San Diego, California 92109
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Frequently Asked Question

Pacific Terrace Hotel - Frequently Asked Questions

A Parking is secured, underground parking at a cost of $28.00 per night. Street parking though limited is at no charge.
A Yes, our outdoor pool is heated for all season use, and also has a great ocean view.
A Pacific Terrace sits on a small bluff right above the beach. All you have to do is walk out the front door, go down a staircase and you are there! It is about a 2 minute walk

Reservations

A Use this link to view, modify, or cancel any reservation made online on our website. Please call the hotel at 858-581-3500 for assistance with reservations made directly with us by phone or online.
A Please contact the customer service department of the website you used to make your reservation.
A Reservation must be cancelled 4pm PSDT 72 hours prior to arrival to avoid full forfeiture of advance deposit. Reservations must be cancelled 7 days prior to arrival for stays June 1 to August 31st.
A All reservations require 1st night room & tax deposit at the time of booking. Refundable if reservation is cancelled prior to 72 hours before day of arrival or 7 days prior during summer season.
A Yes, a valid government-issued picture ID is required for check-in.
A Yes, you may pay with cash but must have an authorized credit card on file for incidentals.
A Kids 15 and under stay for free in existing bedding when accompanying an adult.
A All rooms can accommodate cribs, and they are available through the front desk free of charge.
 
We do have a limited number of aerobeds available for an additional $20 fee per night (based on availability) and these may be accommodated in select rooms.
A Yes, and we also feature spacious suites perfect for families.
A Yes. Please contact our Director of Guest Services to check rates and availability.
A Yes. They are subject to availability, and valid id is required at check-in.
A All of our guest rooms offer small refrigerators and many of our rooms also feature microwaves. Suites feature wet bars with microwaves and mini refrigerators.
A Yes, we have accessible rooms. Some of these rooms include modified bath tubs with bars and added facility, and some includes a roll-in shower. For more information on the accessible features of our hotel, please call 858-581-3500.
A Yes. A full night’s room and tax will be charged.
A Yes. First’s night’s room and tax will be charged.
A We offer concierge services 7 days a week and our Concierge would be happy to help you make arrangements for additional amenities. Please call 858-581-3500 for assistance.
A Please contact our reservations department at 858-581-3500 to obtain a credit card authorization form. A copy of the front and back of the credit card being charged, a copy of photo identification matching the name on the credit card as well as the completed authorization form is required in order to pay for another person’s room if you will not be present at check-in.

General

A Check-in time is at 4 pm, and check-out time is 11am.
A Early check-ins are based on availability on the day of arrival only. Late check-outs are based on availability on the day of departure only. We offer extended late check out upon availability on the day of departure for a fee.
A There is no smoking allowed inside the property, including in all guestrooms and patio/balcony. Pacific Terrace Hotel will assess a fee of $250 to guests that choose to smoke in guest rooms.
A Wireless internet access is available throughout the hotel and is available in all guest rooms.
A It is included with the hotel’s Beach Bundle resort fee.
A Yes, we offer a 24hr fitness center with a variety of cardio and weight lifting equipment.
A Yes. This is included with the hotel’s Beach Bundle resort fee.
A No, but computers are available on every floor.
A Yes, we have an ocean front outdoor heated pool and jacuzzi which is open from 8am-10pm.
A Yes. We offer beach chairs, umbrellas, sand toys, and boogie boards through our hotel front desk. These are included in the hotel’s Beach Bundle resort fee.
A Yes. We have surfboard locker for your use while you are a guest.
A Yes, we have a gift shop in the lobby that offers a variety of unique merchandise.
A Yes, underground secure parking is provided at $28 a night (valet services are included).
A We do have guest laundry facilities on site and offer dry cleaning services as well.
A Yes, a $14 Beach Bundle resort fee is charged nightly; you can find a full list of inclusions on our amenities page here: http://www.pacificterrace.com/services-and-amenities.aspx
A We have a complimentary wheelchair available for guest use on a first come first serve basis. We can also arrange wheelchair, scooter and stroller rental at the Concierge desk.

Transportation/Directions

A Directions to the hotel can be found on our location page.
A Pacific Terrace is 10 miles from San Diego’s Lindbergh Field.
A No, but we work with a town car service and we can make arrangements for pick up. Please call the hotel at 858-581-3500 to schedule your transportation.
A No, but we work with a town car service and can make arrangements for you.

Restaurant

A No, but we do offer an all you can eat American style buffet breakfast every morning from 7am-10:30am
A We do not have a restaurant but breakfast is served from 7am to 10:30am.
A Yes, room service is available from local restaurant from 11am to 10pm.
A Yes. Drinks are available all throughout the day. Snacks, lunch and dinner options are available.
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